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Frequently Asked Questions

WHAT ARE VICTORIA JANE'S BOOKING TERMS?

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The Terms and Conditions page can be found here. Victoria Jane recommends reading this page in full as it contains lots of useful information about your booking.

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WILL VICTORIA JANE TRAVEL TO ME?

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Yes, Victoria Jane is fully mobile and will travel to your preferred location although this is subject to travel charges outlined on the Terms and Conditions page. 

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WHAT BRANDS/PRODUCTS DOES VICTORIA JANE USE?

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Victoria Jane uses a wide variety of high end products and some of her favourite brands include:

IGK, Percy and Reed, Bumble & Bumble, Ouai and Colour WOW

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I WOULD PREFER THAT VICTORIA JANE USES MY OWN PRODUCTS, IS THIS POSSIBLE?

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Yes, but if this is your intention, please discuss this with Victoria Jane in advance of your booking.

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IS A TRIAL ESSENTIAL?

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No, a trial is not essential, but Victoria Jane highly recommends having a trial, especially for weddings. A trial will ensure you find the perfect look that you are comfortable and happy with.  Having a trial will also save precious time on the day of your event!

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HOW LONG WILL MY TRIAL LAST?

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Typically between 2 and 3 hours but it depends on how many styles you’d like to try (although a maximum of 3 is suggested).

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HOW CAN I PREPARE FOR MY TRIAL / BOOKING?

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Please ensure your hair is clean, dry and free from heat styling (i.e. straighteners and curling tongs should not be used after your previous hair wash).

It is recommended that you prepare for your trial by gathering a selection of photo's that contain photo's that you think you'd like to try.

If you have already purchased hair accessories and / or a veil, it is helpful to bring these along to your trial to help you envisage the final look for the day.

Wearing something that is similar colour and neckline to your dress / outfit is recommended. 

For event bookings, Victoria Jane recommends wearing something that is easy to take off over your head to prevent damage to your finished look.

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HOW CAN I PAY?

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Payment terms can be found here.

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